About BLACKBIRD Automotive Care

BLACKBIRD Automotive Care is a premium automotive care brand offering high-quality detailing, cleaning, polishing, protection, and maintenance products for cars, motorcycles, and other vehicles.

We are committed to delivering quality products, secure online shopping, reliable customer support, and an excellent purchasing experience.

Eligibility to Use the Website

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian
• The information you provide is accurate, complete, and up to date
• You are legally capable of entering into a binding agreement
• You will comply with all applicable laws and regulations while using our website

We reserve the right to refuse service or terminate accounts if false or misleading information is provided.

User Account

Certain features of our website may require you to create an account. You agree to:

• Maintain accurate account information
• Keep your login credentials confidential
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities carried out through your account

BLACKBIRD Automotive Care shall not be liable for any loss resulting from unauthorized use of your account due to your failure to safeguard your login credentials.

Product Information

We strive to ensure that all product descriptions, specifications, images, prices, and availability displayed on our website are accurate. However:

• Product images are for illustrative purposes only
• Actual packaging may vary from displayed images
• Colors may appear differently depending on your device
• Product specifications may change without prior notice as part of product improvements

We reserve the right to correct any typographical, pricing, or technical errors at any time without prior notice.

Pricing & Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated. Prices may change without prior notice. We accept payments through secure third-party payment gateways.

*Where available.

Orders will only be processed after successful payment verification or order confirmation, depending on the selected payment method.

Order Acceptance

Submitting an order does not guarantee acceptance. BLACKBIRD Automotive Care reserves the right to:

• Accept or reject any order
• Cancel suspected fraudulent transactions
• Cancel duplicate orders
• Refuse orders due to stock unavailability
• Limit quantities purchased per customer

Shipping & Delivery

We strive to dispatch orders as quickly as possible. Estimated delivery timelines are provided for convenience only and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Remote delivery locations
• Force majeure events

BLACKBIRD Automotive Care shall not be liable for delays caused by third-party logistics providers beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges resulting from incorrect addresses may be borne by the customer.

Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by our separate Return & Refund Policy. Customers are advised to carefully review the policy before placing an order.

Refund eligibility may depend on:

• Product condition
• Return request timeline
• Manufacturing defects
• Incorrect product received
• Damaged delivery

BLACKBIRD reserves the right to inspect returned products before approving refunds or replacements.

Product Usage & Safety

Customers are responsible for using BLACKBIRD Automotive Care products strictly according to the instructions provided on the packaging or product pages.

Improper use, misuse, negligence, modification, or use contrary to instructions may result in unsatisfactory results or damage. BLACKBIRD Automotive Care shall not be responsible for damages arising from improper application or failure to follow usage instructions.

Intellectual Property Rights

All content available on this website, including but not limited to:

• BLACKBIRD name & logos
• Product images & descriptions
• Graphics, icons & website design
• Videos & banners
• Text content & source code

is the exclusive property of BLACKBIRD Automotive Care or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit any content without prior written permission.

Prohibited Activities

Users agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to our systems
• Introduce malware or harmful software
• Copy or scrape website content
• Interfere with website functionality
• Upload malicious files
• Impersonate another individual or business
• Engage in fraudulent transactions
• Violate any applicable laws while using our services

Violation of these Terms may result in suspension or permanent termination of access.

Third-Party Services

Our website may contain links to third-party websites, payment gateways, courier tracking portals, or social media platforms. These services operate independently.

BLACKBIRD Automotive Care is not responsible for the availability, content, privacy practices, or policies of third-party services.

Limitation of Liability

To the maximum extent permitted by applicable law, BLACKBIRD Automotive Care shall not be liable for:

• Indirect damages & consequential losses
• Loss of profits or business interruption
• Data loss
• Delayed deliveries caused by third parties
• Product misuse
• Website downtime & technical errors
• Network failures

Disclaimer

Our products are designed for automotive care and maintenance purposes only.

While we make every effort to provide accurate product information and usage guidance, individual results may vary depending on factors such as vehicle condition, application methods, environmental conditions, and maintenance practices.

All recommendations provided on our website are for general informational purposes and should not be considered professional mechanical advice.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, store, and process your personal information.

By using our website, you also agree to the terms outlined in our Privacy Policy.

Force Majeure

BLACKBIRD Automotive Care shall not be held responsible for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, floods, fire, earthquakes
• Government restrictions & strikes
• Pandemics, war & civil unrest
• Transportation disruptions
• Power outages & internet failures

Changes to Terms & Conditions

We reserve the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon publication on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts located in Indore, Madhya Pradesh.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on our website, constitute the complete agreement between you and BLACKBIRD Automotive Care regarding the use of our website and services.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Acceptance of Terms

By accessing, browsing, registering, or purchasing products through BLACKBIRD Automotive Care, you confirm that you have read, understood, and agreed to these Terms & Conditions.