Shipping Coverage

We currently ship across India through reliable courier and logistics partners.

Our delivery network covers most cities, towns, and serviceable PIN codes. In rare cases, delivery may not be available in certain remote or restricted locations. If your location is not serviceable, our customer support team will contact you regarding your order.

Shipping Charges

We aim to provide affordable and transparent shipping for all customers.

For orders with a total cart value below ₹499, a shipping charge will be applied at checkout based on your delivery location and courier service availability. The applicable shipping charges will be clearly displayed before you complete your purchase.

Order Processing Time

After your order is successfully placed and payment is confirmed, our team begins processing it as quickly as possible.

• Orders placed on Sundays or public holidays will be processed on the next working day
• During festivals, promotional sales, or periods of high order volume, processing may take slightly longer

Every order undergoes a quality inspection before dispatch to ensure that you receive the correct product in excellent condition.

Delivery Timeline

Estimated delivery times depend on your location and courier partner availability. Typical delivery timelines are:

These timelines are estimates only and may vary due to operational or external factors.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation through email, SMS, or WhatsApp (where applicable). The confirmation will include:

• Tracking Number
• Courier Partner Details
• Shipment Tracking Link
• Estimated Delivery Date

You can also track your order through your account on our website, if available.

Delivery Attempts

Our courier partners typically make multiple delivery attempts if the first attempt is unsuccessful. Please ensure that:

• Someone is available at the delivery address
• Your contact number is active and reachable
• The shipping address is complete and accurate

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. BLACKBIRD Automotive Care is not responsible for delivery delays or failed deliveries caused by:

• Incorrect address details
• Incorrect PIN code
• Incorrect contact number
• Incomplete address information

If an order is returned due to incorrect address details, additional shipping charges may apply for reshipment.

Open Box Delivery

Where supported by the courier partner, we recommend choosing Open Box Delivery. Customers should inspect the package carefully before accepting delivery.

If the package appears damaged or tampered with, please inform the delivery executive immediately and contact our customer support team without delay.

Damaged Packages

If your package arrives damaged, torn, or appears tampered with, please:

• Record a complete unboxing video from the moment the sealed package is opened
• Take clear photographs of the package and product
• Contact our Customer Support Team within 24 hours of delivery

Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Weather conditions & natural disasters
• Public holidays & festivals
• Government restrictions
• Courier operational delays
• Remote delivery locations
• High order volumes during sales

We appreciate your patience in such situations and will make every effort to keep you informed of significant delays.

Partial Shipments

If your order contains multiple products, we may ship them together or in separate packages depending on product availability and warehouse logistics.

You will be notified if your order is shipped in multiple consignments.

Delivery Acceptance

Upon receiving your order, please inspect the package before accepting it.

If you notice visible damage to the packaging or product, report it immediately and retain all packaging materials until the issue is resolved.

Acceptance of the delivery indicates that the package was received in satisfactory condition unless otherwise reported in accordance with our Refund & Returns Policy.

Shipping Restrictions

Certain products may have shipping restrictions based on local regulations or courier partner policies.

In such cases, we reserve the right to cancel the order and process a refund if delivery cannot be completed.

Force Majeure

BLACKBIRD Automotive Care shall not be held liable for delays or failure to deliver orders due to events beyond our reasonable control, including but not limited to:

• Floods, earthquakes & fires
• Pandemics
• Government regulations & strikes
• Transportation disruptions
• Power failures & internet outages
• Other unforeseen circumstances

Policy Updates

We reserve the right to update or modify this Shipping Rates & Policies page at any time without prior notice.

Any changes will be effective immediately upon publication on our website.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

Customer Acknowledgement

By placing an order with BLACKBIRD Automotive Care, you acknowledge that you have read, understood, and agreed to this Shipping Rates & Policies page.

You also acknowledge that:

• Orders with a total purchase value of ₹499 or above qualify for FREE Standard Shipping within India
• Shipping charges for orders below ₹499 will be calculated and displayed during checkout
• Delivery timelines are estimated and may vary due to operational or external factors
• Accurate shipping information must be provided to ensure successful delivery